Frequently Asked Questions - FAQs

Do you offer same-day flower delivery in Irvine?

Yes, we provide same-day delivery in Irvine for orders placed before 4:00 PM.

How much does flower delivery cost in Irvine?

It's free !

Can I order online or by phone?

Yes! You can order online anytime at heirloomandcompany.shop or by phone at (949) 866-8454 during our business hours (Mon-Sun 9:00 AM-10:00 PM).

Can I request certain flowers or colors?

Of course! You can! Custom arrangements are definitely our favorite! let us know your preferred flowers or color palette. While some blooms may be seasonal or limited, we’ll work with you from start to finish to create an arrangement that is exactly what you want!

What happens if the recipient isn’t home?

If the recipient isn’t available, our driver will either leave the flowers in a safe spot or, if needed, arrange a re-delivery at a later time.. just make sure to include your preference in the "notes" section of your order!

Do you deliver flowers to hospitals, offices, or event venues in Irvine?

Yes, we deliver to homes, hospitals, businesses, and venues across Orange County!.Please provide the full address and any delivery notes during checkout.

Can I include add-ons with my bouquet or arrangement?

Absolutely! We offer a variety of flower delivery add-ons to personalize your arrangement such as small gifts or keepsakes. You’ll see available add-ons on each product page and again at checkout. You also have the option to work with us in advance to create something very customizable and unique.

How do I make my flowers last longer?

Trim the stems, place them in fresh water, and keep the arrangement in a cool spot away from direct sunlight to extend their life.

Why choose flowers by Heirloom & Company?

What sets us apart is the care in every detail: fresh, quality blooms, thoughtful design, and a wide online selection. We’ve got plenty to choose from for the big days—Valentine’s Day, Mother’s Day, Thanksgiving, and Christmas—in Irvine, and all of Orange County , and we don’t stop there. From everyday bouquets to weddings and events, we’ve got you covered. Have something in mind? Tell us your colors or favorite flowers and we’ll make it happen.

Can I add a personalized message or card to my flower order?

Yes, absolutely— we include a free full size hallmark Card with each order. Additionally, we have some premium andd on aoptions ans well that anll you to Truly customize a card, and adding a personalized message or card is one of the easiest ways to make your delivery extra special. At checkout, you’ll find a dedicated field to type in your custom message. For an even more memorable touch, we offer a video message option: simply upload a short video via our secure form at checkout.

Can I order a flower subscription?

Yes, our flower subscription service is a game-changer for effortless, fresh blooms delivered straight to your door—perfect for treating yourself or gifting ongoing joy without the hassle. You can choose your budget, frequency (weekly, bi-weekly, monthly, quarterly, or yearly), and first delivery date on our subscriptions page.

Can I bring my own vase or flowers and have you design an arrangement for me?

Yes! You absolutely can!Jist make sure to give us at least a days notice and drop of any materials that you are providing! We will work with you to customize something amazing! Please keep in mind that our design fee is &65 per hour..

Can we request a custom silk / artificial arrangement?

Absolutely ! We love silk arrangements, and will work with you to make sure the piece is nothing short of stunning! We do require a consultation (free of charge) at least one week prior to the date the florals are needed!

Delivery FAQs